K+K Palais Hotel is a boutique hotel located in a historic building that was once Emperor Franz Joseph's city residence. Its elegant design seamlessly blends modern luxury with classic sophistication. The hotel is conveniently situated in a quiet part of Vienna's city centre, allowing guests to explore the cultural and historical marvels of the city easily. The hotel has been awarded a Certificate of Excellence by TripAdvisor for its attention to guest service and comfort.
Location
Situated just a short walk from major attractions, K+K Palais Hotel offers easy access to Vienna's opera houses and shopping boulevards. The nearest underground station, Schottenring, is approximately a 5-minute walk away. This central location facilitates convenient transportation throughout the city, making it an ideal base for both leisure and business travelers.
Rooms
The hotel offers spacious guest rooms, decorated with stylish, modern designs and equipped with contemporary amenities. Each room includes air conditioning, a flat-screen TV, a minibar, and soundproof walls for a restful stay. The bathrooms feature walk-in showers or bathtubs, ensuring a comfortable and luxurious experience. Guests can choose between rooms with city or garden views, enhancing their stay with picturesque surroundings.
Eat & Drink
Guests can start their day with a delicious breakfast buffet that includes a variety of options such as scrambled eggs, cold meats, and fresh fruit. The hotel's bar, located in the lobby, provides a relaxing atmosphere where guests can enjoy a selection of cocktails and fine wines. Throughout the day, light bites and regional specialties are available, catering to various tastes and preferences.
Leisure & Business
K+K Palais Hotel features a business lounge equipped with interactive whiteboards and audio-visual equipment, suitable for meetings and conferences. A dedicated team is available to assist with event planning, ensuring every detail is attended to. Leisure amenities include a comfortable lobby area, perfect for unwinding after a day of exploring.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
62%
enjoyed the hotel and would happily stay again
6.2/10
Nice
Rooms
7.4
Location
9.6
Service
8.0
Dining
7.4
Guest reviews
6.2/10
based on 5 reviews
4.5/5
based on 1640 reviews
8.3
8.3/10 based on 2952 reviews
#58 of 375 hotels in Vienna based on Tripadvisor
Jade
United Kingdom,
March
2025
6.2/10
My stay at K+K Palais Hotel was enjoyable overall, with a fantastic location and friendly service. I appreciated the spacious room and quality breakfast each morning. However, some areas could use improvement, especially regarding the amenities and room upkeep.
Rooms
8.0
I found my room to be spacious and comfortable, though it could use some updating. The large walk-in shower was a highlight of my stay.
Service
9.0
The customer service was a strong point; the staff was attentive and friendly. I received helpful recommendations for local attractions, which enhanced my experience.
Location
10.0
I loved the hotel's proximity to the city center, making it easy for me to explore Vienna. The location was also quiet, offering a pleasant atmosphere despite being close to the hustle and bustle.
Dining
8.0
Breakfast was delicious with a variety of options, though I would have liked to see more variety. Still, the quality of the food was impressive.
Facilities
7.0
While the hotel offered a good range of facilities, some amenities could be improved. I noticed that housekeeping could have provided more items like toiletries.
Georgia
United Kingdom,
February
2025
6.6/10
My experience at the K+K Palais Hotel was a mix of positives and a few disappointments. The location is fantastic, just a short walk from the main attractions, and the staff were mostly friendly and attentive. However, the breakfast didn't meet my expectations compared to past visits, and the room had a few issues that made my stay less than perfect.
Rooms
6.0
My room was simple and reasonably comfortable, but it felt a bit dated. The air conditioning worked well, although it ended up making the room too cold at night. I appreciated the cleanliness, though the toilet flush button seemed a bit unstable.
Service
7.0
The service was generally attentive, with friendly staff. However, I had a poor experience with one bartender named Malek, who made me feel like an inconvenience—I had to repeat my order several times. Overall, the reception staff were quite helpful.
Location
9.0
The hotel is centrally located in a quiet area, making it easy to explore the city's sights. It's conveniently close to public transport and the airport bus, which was a big plus for me.
Dining
6.0
The breakfast was a bit disappointing this time. There wasn't a wide range of options as I remembered, and I missed the fresh fruit juices and variety. It felt more average for a 4-star hotel.
Facilities
7.0
The facilities included comfortable room amenities, but I did miss a turndown service. Also, while I loved that they provided complimentary water, I found the minibar lacking options.
Benjamin
United Kingdom,
February
2025
5.8/10
My stay at K+K Palais Hotel was quite pleasant overall, with its spacious and clean rooms being a highlight. The staff were attentive and friendly, making for a welcoming atmosphere. However, the air conditioning could be better regulated, which affected my sleep at times.
Rooms
8.0
My room was spacious and impeccably clean, with quality pillows and a cozy bed that ensured a good night's rest. I appreciated the hot water urn and fluffy robes provided. However, I found the shower a bit on the small side, and the lack of a view from my room was disappointing.
Service
8.0
The staff were friendly and helpful during my stay, providing good local recommendations. I was particularly impressed with the assistance I received when I needed to book a concert. However, a couple of front desk staff seemed brusque, which detracted a bit from the overall experience.
Location
10.0
The hotel's location was excellent, situated in a quiet square yet close to the main attractions and public transport. I loved being within walking distance of many sites and having a nearby tram stop for farther excursions.
Dining
8.0
The breakfast was high quality with a good variety of options, although I found the 16€ charge a bit steep. The made-to-order cooked dishes were a good touch, making breakfast enjoyable overall.
Facilities
7.0
I appreciated the well-kept common areas and the presence of gym facilities, which kept my fitness routine on track. However, I did encounter a couple of minor issues with the air conditioning that needed addressing during my stay.
Harper
United Kingdom,
December
2024
6.8/10
My stay at K+K Palais Hotel was marked by an excellent location near St. Stephen's Cathedral, making it easy to navigate Vienna. The staff were warm and helpful, ready with great tips on local attractions. However, I did find the breakfast offerings to be quite repetitive over my stay, which was a bit disappointing.
Rooms
8.0
The room I had was spacious and very clean, featuring high-quality bedding that made for a comfy night's sleep. It looked out over a pleasant square, which was a nice touch. However, I did find the decor to be somewhat simple and nothing too special.
Service
8.0
The service was mostly friendly and attentive, particularly from staff like John and Felix. They were always ready to provide assistance, although I did encounter one less-than-welcoming experience at check-in.
Location
10.0
The hotel's location is fantastic, super close to public transportation and major attractions, making it perfect for sightseeing. I loved that it was right in the heart of Vienna.
Dining
7.0
Breakfast offered a good variety, including made-to-order options like omelettes, but I found the selections a bit monotonous over my stay. The quality was good but could use more variety day-to-day.
Facilities
8.0
The hotel had solid amenities like free Wi-Fi and helpful luggage storage services, which I appreciated. I did wish for more in-room conveniences, like a coffee machine, even though there was complimentary bottled water.
Christian
United Kingdom,
October
2024
5.8/10
I had a wonderful stay at K+K Palais Hotel. the location was perfect for easy access to attractions and public transport. The staff were friendly and always ready to help, but I did encounter some inconsistency with the reception service at times. The cleanliness of the hotel was impressive, and the breakfast offered a great variety, despite feeling a bit pricey for the offerings.
Rooms
7.0
My room was spacious and comfortable. I really enjoyed having the amenities like a mini-bar and coffee facilities. However, I found the ceiling a bit low in certain areas, which was not what I expected from the photos.
Service
8.0
Most of the staff were attentive and cheerful, especially John who was incredibly helpful. although I did experience one instance of less-than-friendly service during check-in.
Location
9.0
The hotel's location was excellent, situated on a quiet street yet close to shops and public transport. it made exploring the city very convenient, just a short walk to many attractions.
Dining
8.0
Breakfast was delicious with a lot of options, including made-to-order dishes. though I thought it could be a bit more varied for the price paid.
Facilities
7.0
The hotel offered good facilities, including luggage storage which came in handy. I only wished there were more amenities like USB charging ports in the rooms.
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